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Easy Domains

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Phone Number: 01253 968004

Customer Support Agent / Quality Assurance Agent

Job Type: Full-time / Permanent - Available Immediately.

We are looking for enthusiastic individuals who are focused on providing a top quality service and enjoy helping clients through their questions, problems and concerns. The accepted applicant for this role will ultimately be responsible for customer happiness and customer satisfaction. Happy customers make sure we get to keep doing what we love and that's why we need you.

Required Skillsets

  • Excellent verbal and written communication skills
  • Unbelievable patience
  • Empathy comes naturally
  • Strong technical skills (do your friends come to you for computer questions?)
  • Ability to input data accurately
  • Self-motivated, team player

Desired Skillsets

  • Familiarity with HTML and CSS
  • Familiarity with Helpdesk Application (eg. Zendesk)

To apply for this role, please send your cover letter and CV to careers@easy-domains.co.uk