Cookie Policy
Date Effective: 28th February 2025
Last Revised: 28th February 2025
Data Owner and Controller
Business Direct Online Ltd t/a Easy Domains (Company No. 09215025).
Registered address: 1 St. Georges Court, St. Georges Park, Kirkham, Lancashire, PR4 2EF.
Please be aware that this website uses cookies to improve the way that it responds to your individual preferences. Easy Domains have employed the use of cookies on this website for a number of functionality purposes which allow you to gain optimum results when using it.
1) What are Cookies?
Cookies are small files which store information on your device. Most browsers automatically allow this data to be stored, however you will be able to turn this option off in your web browser if required.
1.1) The data collected by our cookies is anonymous and cannot be used personally identify an individual. They work to ensure that options individual to you (such as your preferred language, your likes and dislikes) are remembered whenever you access this website.
1.2) If you do not disable the option to use cookies in your web browser, we assume that you are happy for us to continue to use cookies to help improve your experience on this website.
We will use the anonymous data collected for the following:
1.3) Analytics and Performance
To analyse website performance and visitor traffic which helps us understand the way that you navigate our site. This helps us improve any design or construction issues and helps us to make this website more user friendly.
1.4) Functionality
Cookies can recognise when you return to this website and provide relevant settings according to your previous activity. Information in a cookie stores your settings and preferences (such as preferred language and choice of region) to make the website perform best for you.
2) Third-Party Cookies
We use a number of third-party service providers which help to improve and optimise the performance of our products and services. These third-parties may also place a cookie on your device when you interact with our website or use our services. Below is a breakdown of the third-party providers we use:
2.1) Google Fonts (Google LLC)
Google Fonts is a web typography service that allows us to embed font content on our pages.
Personal Data: Usage data and other data as specified by Google's policy.
Place of processing: United States - Privacy Policy.
2.2) Google reCAPTCHA (Google LLC)
Google reCAPTCHA is a spam protection service that verifies user interactions are human (not bots). Its use is subject to Google's privacy policy and terms.
Personal Data: Cookies and usage data.
Place of processing: United States - Privacy Policy.
2.3) Bing Ads (Microsoft Corporation)
Bing Ads is an advertising and analytics service provided by Microsoft.
Personal Data: Cookies and usage data.
Place of processing: United States - Privacy Policy; Opt Out.
2.4) Hotjar (Hotjar Ltd.)
Hotjar provides session recording and heat mapping to help us improve user experience. Hotjar respects “Do Not Track” browser settings.
Personal Data: Cookies, usage data, and other data as per Hotjar's policy.
Place of processing: European Union (Ireland) - Privacy Policy; Opt Out.
2.5) Postmark (ActiveCampaign, Inc.)
Postmark is an email delivery service we use to send transactional and notification emails (for example, account emails and support replies).
Personal Data: Email addresses of recipients, email content, and delivery metadata (timestamps, IP addresses).
Place of processing: United States - Privacy Policy.
2.6) cPanel (cPanel, LLC)
cPanel is the software platform for our web hosting and email services. It manages your hosting account and email mailboxes on our servers.
Personal Data: Account data (such as username, password), website content, and emails stored on our servers. cPanel may use cookies for login sessions (e.g. webmail access).
Place of processing: United Kingdom (server location) and United States (for software licensing) - Privacy Policy.
2.7) Zendesk (Zendesk, Inc.)
Zendesk is a customer support platform we use for our helpdesk and knowledge base. When you submit a support ticket or use our support portal, Zendesk processes your request.
Personal Data: Contact information (name, email) and the content of your support enquiries; may utilize cookies and usage data for the support portal’s functionality.
Place of processing: United States - Privacy Policy.
2.8) Cloudflare (Cloudflare, Inc.)
Cloudflare is a traffic optimization and distribution service. All traffic to our website passes through Cloudflare's network for security and performance.
Personal Data: Cookies and various data (e.g. IP addresses and browser details) as needed for content delivery and security.
Place of processing: United States - Privacy Policy.
3) Contact Us
If you have any questions, concerns or complaints regarding our Cookie Policy, you may contact us via one of the methods below.
By Mail
1 St. Georges Court, St. Georges Park, Kirkham, Lancashire, PR4 2EF